North Yorkshire Scouts Cancellation / Refund Policy

Cancellations

• On occasion, we may have to cancel an event, usually due to circumstances beyond our control. If an event must be cancelled or rescheduled, we will communicate to attendees as soon as possible. 
• If adverse weather conditions mean an event must be cancelled, we will endeavour to provide at least 24 hours notice.
• We will always attempt to find an alternative date to reschedule any event that must be cancelled. All bookings will be carried forward to the new date. 

Fees

• Should an event be cancelled and not rescheduled, any discretionary refunds will be processed should finances allow – i.e. we will be unable to refund monies that have already been spent or committed to be spent. This may mean that no fees can be refunded. 
• We reserve the right to cancel bookings (either individual or group) should full payment not be received by any published payment date or agreed payment schedule. In any such case monies will not be refunded. 

Withdrawing from the event

• If an individual can no longer attend, replacement attendees will be accepted at the discretion of the event management team. It should not be assumed that all such requests will be accommodated, particularly those submitted at the last minute. 
• Should an individual need to withdraw from an event due to unforeseen medical / welfare issues, a refund may be processed at the sole discretion of the event management team.